Specialist Business & Systems Support Analyst - Commercial Lending Technology
Core
Critical link between business stakeholders and technology teams for Commercial Lending platforms, combining business analysis, systems analysis, testing, and application support.
Role type
Specialist Business & Systems Support Analyst
Builds
Commercial Lending technology solutions and platform stability
Domain
Banking / Commercial Lending Technology
Required skills
Business analysis, Systems analysis, Requirements elicitation, Process modelling, Incident investigation, Stakeholder engagement, UML/BPMN, Test case design, Root cause analysis, Vendor management
Preferred skills
FIS Commercial Loan Servicing (CLS) experience, Corporate & Investment Banking background, End-to-end loan origination knowledge
Technologies
UML, BPMN, FIS CLS
Responsibilities
Elicit and document business and system requirements; Investigate production incidents and perform root cause analysis; Facilitate workshops to gather and validate requirements; Execute functional, integration, and user acceptance testing; Maintain operational procedures and system knowledge repositories; Collaborate with project teams on solution design and delivery.
Seniority
Mid-Senior, hands-on IC