Branch Manager - Alfa House
Core
Drive retail and business banking performance and growth targets for branches with up to 50 staff members through efficient management, leadership, and operational rigor.
Role type
Senior IC branch manager (retail and business banking)
Builds
Retail and Business Banking performance, branch growth, and operational excellence
Domain
Banking / Financial Services
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Leadership, people management, coaching, team building, business acumen, credit appraisal, credit risk management, customer experience management, operational risk management, stakeholder engagement, commercial effectiveness, performance management, resource management, cultural and change management, negotiation, problem-solving, decision making, sales management, complaint management, resolution, external market awareness, business understanding, management experience of retail and consumer segments, working knowledge of branch operations and controls, in-depth knowledge of banking products, strategies, and structures, detailed working knowledge of operational and credit risk policies, thorough understanding of banking industry practices and regulations, up to date knowledge of competitor and market activity, in-depth understanding of core banking operating IT systems
Preferred skills
Post graduate qualifications, experience in big teams
Technologies
Flexicube
Responsibilities
Implement business strategies to deliver performance and growth, establish a high-performance culture, ensure operational rigor and compliance, develop and coach branch team members, manage risk and control effectively, ensure high-quality customer service levels
Seniority
Senior, hands-on IC