Branch Manager- Moshi
Core
Drive retail and business banking performance and growth targets for branches with up to 50 staff members through efficient management, leadership, and operational rigor.
Role type
Branch Manager
Builds
Retail and Business Banking performance, branch sales growth, and income contribution
Domain
Banking / Financial Services
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Leadership, people management, coaching, team building, business acumen, credit appraisal, credit risk management, customer experience management, operational risk management, stakeholder engagement, commercial effectiveness, performance management, resource management, cultural and change management, negotiation, influencing, problem-solving, decision making, business understanding, sales management, complaint management, resolution, market awareness, economic and political environment understanding, competitor analysis, core banking IT systems knowledge
Preferred skills
Post graduate qualifications, experience in big teams, hands-on sales team leading, in-depth knowledge of banking products and strategies, detailed working knowledge of operational and credit risk policies, good working knowledge of people's policies, thorough understanding of banking industry practices and regulations, up-to-date knowledge of local market activity
Technologies
Flexicube, PC skills
Responsibilities
Implement business strategies to deliver performance and growth, establish high-performance culture, ensure operational compliance, develop and coach branch team members, manage branch budget and expenses, monitor branch sales performance, ensure high-quality customer service, manage risk and control effectively, build relationships with key clients, identify business improvement opportunities, conduct performance management for direct reports, initiate HR processes for direct reports, report risk events and incidents, engage with regulatory bodies and unions
Seniority
Senior, hands-on IC