Patient Services Coordinator | College of Veterinary Medicine
Core
Coordinate patient and client care needs, serve as a liaison between clients, veterinarians, and hospital personnel, and support daily operations within assigned specialty services.
Role type
Administrative support coordinator (veterinary hospital)
Builds
Smooth day-to-day operations for specialty veterinary services
Domain
Veterinary medicine / Healthcare administration
Deliverable
dashboards & analysis
Required skills
Office experience, customer service, medical terminology, scheduling, multi-tasking
Preferred skills
Veterinary clinic experience, coordination support activities, reading/scanning medical records
Responsibilities
Act as primary point of contact for clients and veterinarians; Communicate regarding hospitalized patients, treatment plans, and cost estimates; Coordinate interdepartmental consultations and case transfers; Assist with scheduling and patient flow; Provide cross-training and backup support; Support orientation of new staff
Seniority
Entry-level to Mid-level