Patient Services Coordinator | College of Veterinary Medicine
Core
Coordinate patient and client care needs and support daily operations for specialty services within a Veterinary Teaching Hospital.
Role type
Patient Services Coordinator (Administrative/Client Liaison)
Builds
Seamless service delivery and continuity of care across Orthopedic Surgery, Cardiology, and Emergency Services
Domain
Veterinary Medicine / Healthcare Administration
Deliverable
client delivery
Required skills
Client and referring veterinarian liaison, scheduling and patient flow coordination, interdepartmental case transfer coordination, medical terminology, medical record scanning
Preferred skills
Veterinary clinic experience, coordination and support activities experience, multi-tasking in changing workflows
Responsibilities
Act as primary point of contact for clients and referring veterinarians, communicate treatment plans and cost estimates, coordinate interdepartmental consultations, assist with scheduling and patient flow, provide backup support to other coordinators, support orientation of new staff
Seniority
Entry-level to Mid-level, hands-on operational support