Showroom Customer Service Representative
On-site
Core
Assist customers on the showroom floor, process orders, and support outside sales associates to drive revenue for plumbing fixtures, lighting, and appliances.
Role type
Frontline sales associate (showroom)
Builds
Sales transactions and customer relationships
Domain
Building supplies and fixtures
Deliverable
product features
Required skills
Customer service, sales, order processing, communication, time management, multi-tasking, digital literacy
Preferred skills
Knowledge of plumbing fixtures, lighting, and appliances, 0-3 years of customer service experience
Responsibilities
Assist customers on the showroom floor, perform administrative functions for sales consultants, process quotations and orders, update customer contracts, coordinate deliveries, answer sales calls
Seniority
Entry-level to Junior