Security Analyst - L2
Core
L2 Security Analyst providing managed services to ensure client security infrastructures and systems remain operational by monitoring, investigating, and resolving technical incidents.
Role type
L2 Security Analyst (Managed Services)
Builds
Operational security infrastructure and incident response workflows for clients
Domain
Cybersecurity / Managed Services
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Incident response, DLP integration, network policy configuration, endpoint policy configuration, policy tuning, reporting and dashboard configuration, ticketing tools (ServiceNow), ITIL processes, vendor management
Preferred skills
Certified Incident Handler (GCIH), OEM related certifications
Technologies
ServiceNow, DLP, Network security tools, Endpoint security tools
Responsibilities
Proactively review client requests or tickets and apply technical/process knowledge to resolve them, Design the integration of DLP with incident response processes and workflows, Create and configure network and Endpoint policies, Edit and tune predefined policies, Configure lists of reports and dashboards, Provide weekly updates on implementation status
Seniority
Mid-level, hands-on IC
