NOC Specialist (Government)
Core
Monitors, troubleshoots, configures, and manages voice, data, and satellite networks for the Department of Homeland Security (FEMA) at the Mount Weather Emergency Operations Center.
Role type
NOC Specialist (Government Contract)
Builds
Operational stability of FEMA Transport Network (FTN) and WAN services for fixed and disaster sites.
Domain
Government / Telecommunications / Network Operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Cisco Voice Over IP, Avaya Aura Audio Conference Bridge, Cisco Call Manager, Cisco CUCM Unity, Avaya PBX, multiplexers, Cisco switches, Cisco routers, TCP/IP, Windows, satellite tracking systems, WAN interface troubleshooting
Preferred skills
Current Top Secret security clearance
Technologies
Cisco, Avaya, TCP/IP, Windows, Satellite tracking systems
Responsibilities
Monitor and manage FEMA voice, data, and satellite networks; Provide Tier 2 expert assistance for the FEMA Transport Network; Coordinate with DHS-NOC and AT&T-NOC to ensure WAN service operational status; Support new hardware/software acquisition and installation; Troubleshoot WAN interface issues for fixed and disaster sites.
Seniority
Individual Contributor