Cargo Dispatch Manager
Core
Overseeing the safe, efficient, and compliant movement of air cargo through daily dispatch operations, coordinating staffing and resources, and ensuring adherence to airline and regulatory requirements.
Role type
Senior operational manager (air cargo dispatch)
Builds
Air cargo movement workflows and operational performance
Domain
Aviation logistics / Air cargo operations
Required skills
Air cargo operations knowledge, Dispatch procedures, Warehouse logistics, Leadership, Workforce planning, Operational auditing, Incident investigation, Process improvement, Stakeholder communication, Regulatory compliance
Preferred skills
Associate's or Bachelor's degree, Microsoft Office Suite proficiency, Experience with operational management systems
Technologies
Microsoft Office Suite, Operational management systems
Responsibilities
Manage daily cargo dispatch operations (inbound/outbound), Coordinate cargo processing schedules, Monitor operational workflows and implement improvements, Ensure adherence to airline procedures and SLAs, Manage communications with airlines/vendors/teams, Lead and develop dispatch supervisors and team members, Conduct workforce planning, Oversee employee training and performance management, Conduct operational audits and inspections, Investigate operational incidents and implement corrective actions
Seniority
Manager, hands-on leadership