Duty Manager - Cargo Operation
Core
Supervise and direct ramp/warehouse team members to unload, service, and handle cargo for aircraft.
Role type
Senior IC operations manager (cargo/ramp)
Builds
Aircraft servicing and cargo handling operations
Domain
Aviation ground handling
Required skills
ramp agent experience, aviation management experience, scheduling, hiring and training, safety regulation enforcement, weight and balance interpretation, hazardous materials identification, GSE operation, physical labor (lifting, climbing, bending), customer interaction
Preferred skills
ability to work various shifts including nights, weekends, and holidays
Technologies
GSE, aircraft loading manifests, flight information logs
Responsibilities
Supervise ramp/whse team during aircraft unloading and servicing, create and manage staffing schedules, assist with hiring and provide on-the-job training, serve as point person for customers and management to minimize delays, enforce safety regulations and company policies, ensure GSE maintenance procedures are completed, read and interpret weight and balance instructions and hazardous materials labels, assist with baggage/cargo handling and safely operate GSE around aircraft
Seniority
Mid-level, hands-on IC