Specialist, Cross-Category Commerce, Saks
Core
Drive demand and optimize the digital customer journey for a luxury retailer by curating on-site experiences, managing product placements, and analyzing performance metrics.
Role type
eCommerce Specialist (Site Merchandising & Optimization)
Builds
Digital shopping experiences, seasonal gift guides, curated shops, and promotional event pages for Saks Fifth Avenue, Neiman Marcus, and other luxury brands.
Domain
Luxury Retail / eCommerce
Deliverable
product features
Required skills
eCommerce site merchandising, customer journey testing, data analysis, inventory management, A/B testing, cross-functional collaboration
Preferred skills
Salesforce Commerce Cloud (SFCC), Adobe Analytics, Looker, Excel/Google Sheets
Technologies
Salesforce Commerce Cloud, Adobe Analytics, Looker, Excel, Google Sheets
Responsibilities
Execute and test customer journeys for online events and promotions; curate seasonal gift guides and shops; monitor inventory levels to adjust product placements; generate performance reports and analyze KPIs; troubleshoot site navigational and setup issues; monitor competitor sites for trends.
Seniority
Junior to Mid-level, hands-on IC