Specialist, Cross-Category Commerce, Saks
Core
Drive demand and optimize the digital customer journey for Saks Fifth Avenue and Neiman Marcus by curating on-site experiences, managing site taxonomy, and analyzing performance metrics to improve conversion and revenue.
Role type
eCommerce Specialist (Site Merchandising & Optimization)
Builds
Digital shopping experiences, seasonal gift guides, curated shops, and promotional event pages for Saks Fifth Avenue and Neiman Marcus.
Domain
Luxury Retail / eCommerce
Deliverable
product features
Required skills
eCommerce site merchandising, site taxonomy management, A/B testing, data analysis (Excel/Google Sheets), cross-functional collaboration, inventory monitoring, competitor analysis
Preferred skills
Salesforce Commerce Cloud (SFCC), Adobe Analytics, Looker, Digital Stylist platform management
Responsibilities
Execute and test customer journeys for online events and promotions; curate seasonal gift guides and shops; support global site taxonomy updates; monitor inventory and adjust product placements; generate performance reports and KPIs; troubleshoot site navigation and SFCC setup issues; monitor competitor sites for UX opportunities.
Seniority
Individual Contributor (1-2 years experience)