Jewelry Client Advisor
Core
Acquire, cultivate, and maintain client relationships through elevated selling, exceptional customer service, and personal engagement as a trusted style confidante in a luxury retail environment.
Role type
Client Advisor (Luxury Retail)
Builds
Client relationships and sales across in-store and digital channels
Domain
Luxury Fashion Retail
Deliverable
product features
Required skills
Elevated selling, exceptional customer service, personal engagement, fashion and trend knowledge, omnichannel selling, digital tool proficiency, styling expertise
Preferred skills
Styling experience, fashion retail experience, commission sales experience
Technologies
Mobile devices, digital store technology, social media, InCircle program
Responsibilities
Greet and welcome clients to create a positive environment, connect meaningfully with clients, process returns and exchanges, educate clients on merchandise and services, recommend products across all channels, cultivate client relationships via personalized outreach, assist with operational tasks like stocking and fitting room maintenance
Seniority
Individual Contributor, entry to mid-level