Advance Technician
Core
Provide world class support service by completing new customer installations, repairing equipment, and troubleshooting malfunctions in Headend, HFC, and fiber optic networks.
Role type
Field technician (telecommunications/cable infrastructure)
Builds
HFC/fiber optic plant connectivity for residential and commercial customers
Domain
Telecommunications / Cable & Broadband Infrastructure
Deliverable
physical/clinical work
Required skills
Splicing coaxial and fiber optic cables, troubleshooting network malfunctions, interpreting system/network design maps, using electronic test equipment (TDR, OTDR, VOM), underground facility locating, aerial and underground equipment mounting
Preferred skills
Knowledge of FCC, NEC, NESC, OSHA, and DOT regulations, ability to work variable schedules including weekends and holidays
Technologies
TDR, OTDR, VOM, leakage detection equipment, electronic locating equipment
Responsibilities
Maintain high level service by troubleshooting and diagnosing malfunctions in the Headend, HFC and fiber optic networks; Splicing and/or terminating coaxial and fiber optics cables; Performing surveys to determine if customer-requested locations are capable of receiving service; Performing underground facility locates accurately; Training system technical personnel as directed
Seniority
Entry-level to Mid-level, hands-on IC