Advance Technician
Core
Provide world-class support service by completing new customer installations, repairing equipment, and troubleshooting malfunctions in Headend, HFC, and fiber optic networks.
Role type
Field technician (telecommunications infrastructure)
Builds
HFC/fiber optic plant connectivity for residential and commercial customers
Domain
Telecommunications / Cable & Fiber Optics
Deliverable
physical/clinical work
Required skills
Splicing coaxial and fiber optic cables, mounting active and passive devices, troubleshooting network malfunctions, interpreting system/network design maps, using electronic test equipment (signal level meters, VOM, TDR, OTDR), performing underground facility locates, constructing and maintaining aerial/underground plant
Preferred skills
None stated
Technologies
HFC networks, fiber optic networks, coaxial cables, electronic test equipment (signal level meters, VOM, TDR, OTDR)
Responsibilities
Troubleshoot and diagnose malfunctions in Headend, HFC, and fiber optic networks; repair local plant performance issues and customer-owned equipment; splice and terminate coaxial and fiber optic cables; mount active and passive devices (aerial and underground); perform surveys for service capability and create maps for cost estimation; locate underground facilities to prevent cable damage; monitor plant for ingress/egress and signal leakage; train system technical personnel
Seniority
Entry-level to Mid-level, hands-on IC