Field Technician
Core
Install customer service drops/outlets and troubleshoot/repair cable signal issues in residential and business properties.
Role type
Field Technician (Cable/Telecom)
Builds
Customer connectivity and signal performance
Domain
Telecommunications / Cable Infrastructure
Deliverable
physical/clinical work
Required skills
driving, lifting, ladder work, electronic test equipment operation, online diagnostic tools, customer service, problem solving
Preferred skills
none stated
Technologies
electronic test equipment, online diagnostic tools
Responsibilities
Install customer service drops or outlets, troubleshoot and repair reception performance issues, ensure proper upstream and downstream signal levels, suggest service upgrades, work in small/confined areas and all weather conditions
Seniority
Entry-level, no experience required (3 months customer service/training equivalent)