Online Manager
Core
Managing the day-to-day running of the online operation in-store, ensuring team engagement, van availability, and customer satisfaction while driving picking accuracy and reducing shrink.
Role type
Store Online Manager
Builds
Online retail fulfillment operations for Asda customers
Domain
Retail / E-commerce logistics
Deliverable
product features
Required skills
Online retail operations management, shrink reduction, rota planning, team coaching, availability management, waste reduction, change management
Preferred skills
Experience in complex online retail environments, strong organizational skills, customer service excellence
Responsibilities
Planning and executing trading activity on the shopfloor, engaging and coaching the team to improve processes, driving best value offerings and responding to customer feedback, developing team talent and building resilience
Seniority
Manager, hands-on leadership