Product Quality Engineer (Sr. Staff to Principal)
Core
Lead customer and product quality engineering for hyperscale/AI server systems, acting as an escalation point and advocate to resolve quality issues and drive continuous improvement from NPI to mass production.
Role type
Sr. Staff to Principal Product Quality Engineer (CQE/PQE)
Builds
High-volume mass production hyperscale/AI Server Systems for global marquee customers
Domain
Computer/Electronic Manufacturing
Deliverable
client delivery
Required skills
Root cause analysis, corrective and preventive action implementation, cross-functional team leadership, data diagnostic and analytical skills, project planning, relationship management, factory build report definition, failure analysis review
Preferred skills
Lean/Six Sigma certification, experience in dynamic global organizations, mentoring team members, stakeholder management
Technologies
Database/reporting systems, Excel
Responsibilities
Interface with key customers and suppliers to ensure satisfaction and meet scorecard expectations; Provide day-to-day guidance and escalation points to quality engineers; Drive resolution of customer issues within agreed service level agreements; Mitigate quality issues impacting customer and internal operations; Identify systematic process improvements involving quality excursions; Host quality-related customer visits and audits; Communicate customer feedback regarding quality and reliability performance.
Seniority
Sr. Staff to Principal, hands-on IC with leadership and mentorship