Principal Product Quality Engineer
Core
Lead customer and product quality engineering for hyperscale/AI server systems from NPI to mass production, acting as an escalation point and driving root cause analysis and corrective actions.
Role type
Sr Staff Principal Customer and Product Quality Engineer
Builds
AI Server Systems for global marquee customers
Domain
Computer and Electronic Manufacturing
Required skills
Root cause analysis, corrective and preventive action implementation, cross-functional team leadership, data diagnostic and analytical skills, project planning, relationship management, failure analysis review, factory build report definition, audit hosting, ZT manufacturing process knowledge
Preferred skills
Lean / Six Sigma certification, experience in dynamic global organizations, mentoring team members, creating win-win scenarios with stakeholders, database/reporting systems knowledge, strong Excel skills
Responsibilities
Interface with key customers and suppliers to ensure satisfaction and meet scorecard expectations; Provide day-to-day guidance and escalation points to quality engineers; Drive resolution of customer issues within agreed SLAs; Mitigate quality issues impacting customer and internal operations; Identify systematic improvements by working with manufacturing, supplier, and design teams; Build a data-driven proactive quality culture; Define factory build report expectations; Host quality-related customer visits and audits.
Seniority
Sr Staff, hands-on IC with leadership
