Operational Excellence Program Manager
Core
Lead Customer Operations strategic initiatives to drive operational excellence and supply chain end-to-end execution.
Role type
Senior Program Manager (Project Management)
Builds
Customer operations programs and supply chain execution strategies
Domain
Manufacturing / Supply Chain / Industrial Engineering
Deliverable
product features
Required skills
Project management, Six Sigma, Lean Manufacturing, cross-functional team leadership, risk management, KPI tracking, process improvement, data analysis, change management
Preferred skills
PMP certification, ERP/PLM experience, JIRA/Visio proficiency, data visualization, AI capabilities
Technologies
Microsoft Project, Excel, PowerPoint, JIRA, Visio, ERP, PLM
Responsibilities
Lead end-to-end project planning and execution; establish project plans and mitigations; track KPIs and project health metrics; manage risks, issues, and blockers; facilitate executive updates and status reviews; create value stream maps; analyze business processes for improvement; drive continuous improvement of project management standards.
Seniority
Senior, hands-on IC
