Head of GBS Insights & Analytics
Core
Lead the transformation of Global Business Services (GBS) from reactive operations to a proactive intelligence team by embedding advanced analytics and predictive models across Finance, Supply Chain, and HR service lines.
Role type
Head of GBS Insights & Analytics (Strategy & Transformation)
Builds
Internal products and platform add-ons providing real-time recommendations and granular drill-downs into operational anomalies.
Domain
FMCG / Global Business Services / Advanced Analytics
Deliverable
production ML models | dashboards & analysis
Required skills
Strategic roadmap design, predictive modeling, stakeholder influence, project management, curriculum strategy, operational transformation
Preferred skills
Lean/Six Sigma/Design Thinking certification, CI leadership experience
Technologies
AI-driven predictive models
Responsibilities
Design a 3-year roadmap to shift GBS from descriptive to predictive and prescriptive analytics; Partner with operational teams to identify friction points for predictive intervention; Prioritize opportunities and drive business benefits through insights; Oversee development of internal products with Tech teams; Redefine GBS skillsets and lead curriculum strategy to transform staff into Functional Insights Experts.
Seniority
Executive, Strategy & Mentorship