Head of GBS Insights & Analytics
Core
Lead the strategy to transition GBS from reactive operations to proactive intelligence by embedding advanced analytics and predictive models into service lines (Finance, Supply Chain, HR) to deliver granular insights and preemptive recommendations.
Role type
Strategy-level Head of GBS Insights & Analytics
Builds
Internal products and platform add-ons providing real-time recommendations and granular drill-downs into operational anomalies
Domain
GBS/Shared Services in FMCG
Deliverable
production ML models
Required skills
Strategic roadmap design, predictive modeling, stakeholder influence, project management, curriculum strategy for upskilling, operational excellence
Preferred skills
Lean/Six Sigma/Design Thinking certification, CI leadership experience
Technologies
AI-driven predictive models
Responsibilities
Design a 3-year roadmap to shift from descriptive to predictive/prescriptive analytics; Partner with GCC teams to identify friction points for predictive intervention; Prioritize opportunities and drive business benefits; Oversee development of internal analytics products; Redefine GBS skillsets and lead curriculum strategy to transform staff into Functional Insights Experts
Seniority
Executive, strategy & mentorship
