Program Manager
Core
Manage client-focused projects and initiatives from planning through implementation, coordinating cross-functional teams to ensure deliverables meet timelines and expectations.
Role type
Senior Program Manager (Client Success)
Builds
Client project deliverables and successful client experiences
Domain
Fintech / Payments / Financial Services
Required skills
Project management, stakeholder coordination, risk management, cross-functional collaboration, timeline and milestone tracking, issue escalation, documentation management
Preferred skills
Financial services domain knowledge, client-facing experience, PMP/CAPM certification, project management tool proficiency
Responsibilities
Develop and maintain project plans with milestones and risks; Partner with clients and stakeholders to define objectives; Coordinate activities across multiple business functions; Monitor schedules and follow up on commitments; Identify and mitigate project risks; Provide timely project updates and reports; Manage scope changes while maintaining alignment.
Seniority
Senior, hands-on IC