Sr. Product Manager, Restaurants (KDS)
Core
Own the strategy, user experience, and technical infrastructure for the Kitchen Display System (KDS), the mission-critical operational engine powering high-volume restaurant kitchens.
Role type
Senior Product Manager (Restaurant Technology / Real-time Systems)
Builds
Kitchen Display Systems (KDS) and real-time order orchestration software for single-unit and multi-location restaurant brands.
Domain
Restaurant technology, Fintech, Payments, Hospitality
Deliverable
production ML models | product features
Required skills
Product management, Restaurant domain expertise, Real-time distributed systems, Hardware/software integration, Ergonomic UX design, Data-driven prioritization, Stakeholder communication
Preferred skills
Restaurant tech/retail tech experience, Menu/catalog systems at scale, A/B testing frameworks
Technologies
Distributed real-time data systems, Event-driven architectures, Local network resilience, Touchscreens, Bump bars
Responsibilities
Define and drive core engine of restaurant production (order routing, cook load balancing), Translate physical kitchen workflows into intuitive interfaces, Champion merchant-first strategy to reduce ticket times and waste, Partner with engineering to design fault-tolerant architectures, Establish operational benchmarks and translate analytics into product iterations, Articulate roadmap vision and technical tradeoffs to leadership.
Seniority
Senior, hands-on IC