Sr. Director, Product Management, On Prem
Core
Define and execute product strategy and roadmap for restaurant operational solutions (POS, KDS, operator tools) to improve FOH/BOH efficiency, speed, and accuracy.
Role type
Sr. Director, Product Management (On-Prem)
Builds
Software and financial products for restaurant operations (ordering, kitchen ops, reporting)
Domain
Fintech / Restaurant Technology / On-premises Operations
Deliverable
product features
Required skills
Product strategy, roadmap planning, cross-functional leadership, in-field research, data analytics, systems thinking, workflow mapping, stakeholder management
Preferred skills
Hardware-constrained environment experience, AI-driven operational tooling, FOH/BOH operational background
Technologies
POS, KDS, payment flows, menu/catalog systems
Responsibilities
Own product strategy and roadmap for operational workflows; Partner with engineering, design, and hardware teams to ship reliable features; Conduct in-field research in actual stores; Translate operator pain points into prioritized product bets; Define and track efficiency metrics; Manage a team of Product Managers; Collaborate with Sales, Customer Success, and Support; Work with hardware/device teams; Own vision for AI/automation in operations
Seniority
Senior, hands-on IC with people management