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Business Analyst

Milan, Italy💼 Full-time🗓 2026-08-19 → 2026-09-26

Core

Support client implementations, conversions, and migration initiatives by gathering, analyzing, and documenting business and functional requirements for the cards and payments sector.

Role type

Senior Business Analyst (Payments & Cards)

Builds

Functional requirements, process flows, and solution designs for client-facing implementations and migrations

Domain

Financial Services, Cards and Payments

Deliverable

production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work

Required skills

Requirements gathering, functional analysis, process modeling, stakeholder management, gap analysis, requirements traceability, impact assessment, UAT support, documentation management

Preferred skills

Issuing and card-processing domain knowledge, regulatory and compliance expertise, payment schemes understanding, fraud and risk analysis, dispute and chargeback handling

Technologies

None explicitly stated

Responsibilities

Lead requirements discussions with clients and SMEs to gather and validate project needs; Analyze current-state and target-state processes to identify gaps and dependencies; Define and document business and functional requirements, process flows, and user stories; Translate business needs into actionable functional requirements for implementation teams; Support solution definition by assessing options with product and technical teams; Maintain requirements traceability and analysis documentation throughout the project lifecycle; Support testing activities including UAT, defect analysis, and functional clarifications; Act as a liaison between business stakeholders and delivery teams to ensure alignment.

Seniority

Senior, hands-on IC

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