Analyst – Transaction Monitoring Operations
Core
Review transactions, alerts, and exceptions to maintain operational integrity across payments and financial services activities.
Role type
Analyst, transaction monitoring operations
Builds
Operational decisioning and control adherence in a high-volume environment
Domain
Fintech, payments, financial services
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
transaction monitoring, fraud operations, risk operations, payments operations, banking operations, financial services operations, SOP adherence, alert handling, exception handling, case queue management, documentation discipline
Preferred skills
eCommerce operations, payments operations, fintech operations, banking operations, card issuance, merchant acquiring, alert review systems, case management tools, workflow platforms, operational review trackers, pattern identification, operational gap analysis
Technologies
workflow tools, trackers, internal systems
Responsibilities
Review transactions, alerts, and exceptions flagged for transaction monitoring using defined rules, thresholds, and standard operating procedures; Assess transactions, alerts, and exceptions for basic risk indicators, unusual activity, and process deviations within approved review guidelines; Make defined operational decisions on transaction monitoring cases and exception handling in accordance with approved procedures and escalation paths; Escalate suspicious, unusual, or unresolved transactions, alerts, or exceptions to the appropriate team lead, manager, or escalation queue; Document review outcomes, including decisions taken, supporting observations, and escalation reasons where applicable, in workflow tools, trackers, or internal systems; Maintain accurate case records, evidence, and audit trails while following quality checks, operational controls, and review standards
Seniority
Mid-level, hands-on IC