Technical Professional Services - Sr Professional I
Core
Deliver enterprise content management (ECM) solutions to financial services clients to improve business processes and operational outcomes.
Role type
Senior Professional Services Consultant (ECM Implementation)
Builds
ECM solutions (Nautilus platform) for financial institutions
Domain
Financial Services / Enterprise Content Management
Deliverable
client delivery
Required skills
Business analysis, requirements documentation, client meeting facilitation, ECM configuration, workflow design, training delivery, project lifecycle management
Preferred skills
Nautilus or OnBase platform experience, Fiserv software knowledge, budgeting/forecasting processes, end-user training development
Technologies
Microsoft Office suite, Visio, SharePoint, SQL
Responsibilities
Analyze client business goals and process requirements; Create project documentation (scope, requirements, test plans); Facilitate client meetings across the project lifecycle; Configure ECM solutions based on requirements; Deliver workflow processing and product-specific training; Recommend improvements to client processing workflows; Partner with cross-functional teams to meet project milestones
Seniority
Senior, hands-on IC
