Senior Manager, Business Process Optimization
Core
Diagnose and redesign end-to-end transactional and operational business processes to eliminate inefficiency, then lead change adoption across the organization.
Role type
Senior Manager, Business Process Optimization
Builds
Standardized enterprise operating models and process patterns for transactional functions (finance, legal, HR, procurement)
Domain
Corporate services / Business Process Management / Operational Excellence
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Process transformation leadership, DMAIC/DMADV/DFSS mastery, Lean Six Sigma Black Belt, process mining, value stream mapping, enterprise operating model design, agentic AI/RPA implementation, executive-level influence
Preferred skills
Knowledge-work process improvement, formal change management (Prosci/ADKAR), Center of Excellence setup, human-in-the-loop AI agent design
Technologies
Celonis, UiPath, agentic AI, RPA, process mining tools
Responsibilities
Map end-to-end business processes using process and task mining to quantify cycle time and variants; Redesign processes to align with Eaton value streams and sequence standardization before automation; Own change implementation through adoption by building coalitions and securing funding; Run fast pilots of new tools and process patterns to incubate and scale capabilities across Eaton
Seniority
Senior Manager, hands-on IC with strategic scope
