Technical Services Product Manager
Core
Internal Product Manager for Technical Services, shaping the technology ecosystem and tools that enable Pax8 employees to perform their work.
Role type
Senior IC Product Manager (Internal IT)
Builds
Internal technology roadmaps, prioritized backlogs, and clear delivery expectations for the Technical Services team.
Domain
B2B SaaS / Internal IT Operations
Deliverable
product features
Required skills
Product management expertise, roadmap ownership, business judgment, stakeholder management, Agile ways of working, analytical problem-solving, technical fluency, product workflow platforms (Jira), AI-enabled workflow optimization
Preferred skills
Experience balancing high demand against limited capacity, curiosity about AI-enabled ways of working
Responsibilities
Build meaningful technology roadmaps connecting business goals to technical realities; Turn competing internal demands into clear priorities based on business value; Become a trusted partner to the business by understanding internal customer needs; Balance strategic planned work with urgent unexpected requests; Translate business outcomes into well-defined product work (backlogs, user stories, epics); Create visibility and confidence through roadmaps, metrics, and clear communication.
Seniority
Senior, hands-on IC
