Automation Specialist
Core
Design, build, and scale AI-powered workflows and no-code/low-code automations to reduce manual handoffs and improve business processes.
Role type
Automation Specialist (hands-on builder)
Builds
Scalable no-code/low-code workflows and AI-enabled solutions for request routing, data extraction, and knowledge retrieval.
Domain
Enterprise operations, workflow optimization, and AI integration
Deliverable
production ML models | product features
Required skills
No-code/low-code automation (Power Automate, n8n, ServiceNow, Workday, Zapier, Airtable), systems thinking, AI tool configuration, API familiarity, light scripting, governance and compliance knowledge, process improvement, stakeholder collaboration
Preferred skills
Logic and routing rule design, change management, documentation and playbook creation, adoption strategy
Technologies
Microsoft Power Automate, n8n, ServiceNow, Workday, Zapier, Airtable
Responsibilities
Identify high-impact automation opportunities, build and test workflows with real users, measure adoption and value, redesign work processes, collaborate with functional teams and engineering, create reusable playbooks
Seniority
Mid-level, hands-on IC