Universal Branch Representative I - Virginia Center Commons Branch
Core
Dual-role position combining teller and member service representative duties to deliver exceptional member experiences, handle transactions, and drive branch sales.
Role type
Junior IC teller and member service representative
Builds
Deposit and loan accounts, member relationships, and branch sales targets
Domain
Banking / Credit Union
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Cash handling, transaction processing, account opening, cross-selling, member relationship management, regulatory compliance (BSA/OFAC), notary certification
Preferred skills
Financial institution experience, some college education, business courses
Technologies
Core banking systems, loan document systems
Responsibilities
Process deposits, check cashing, and loan payments; open deposit and loan accounts; cross-sell VACU products; balance cash drawers daily; handle member inquiries via phone and in person; perform follow-up calls; ensure compliance with federal and state regulations
Seniority
Entry-level, hands-on IC