Manager, Operations - Medical Record Retrieval (Remote)
Core
Manage operations for medical record retrieval and release of information services for healthcare clients.
Role type
Manager, Operations
Builds
Medical record retrieval services for health plans, health systems, and pharmaceutical brands
Domain
Healthcare / Health Information Management
Deliverable
client delivery
Required skills
Organizational leadership, team management, process standardization, budgeting, financial analysis, client relationship management, project management, HIPAA compliance, Microsoft Office proficiency
Preferred skills
Bachelor's degree, prior experience in healthcare operations
Technologies
Microsoft Outlook, Microsoft Word, Microsoft Excel
Responsibilities
Lead a team of release of information specialists, manage client implementation and project management, analyze financial performance and assist in budgeting, maintain and update Standard Operating Procedures (SOPs), coordinate with Client Success for customer satisfaction, monitor daily tracking and respond to client concerns
Seniority
Manager, hands-on leadership