Senior Associate Technical Account Manager
Core
Act as a technical expert and operational consultant to assist clients in leveraging the Publica OTT Header Bidding system, troubleshoot unexpected behavior, and serve as a liaison between end-users and internal product/engineering teams.
Role type
Senior Associate Technical Account Manager
Builds
OTT Header Bidding solution enabling publishers to maximize revenue for CTV ad breaks via unified auctions between 50+ SSPs and direct sales, plus AI-based creative enrichment and inventory pricing tools.
Domain
Programmatic advertising, CTV ecosystem, digital media monetization
Deliverable
client delivery
Required skills
proactive problem-solving, analytical mindset, client-facing technical role experience, SQL (MySQL, Amazon Athena, Databricks), Excel (data manipulation, visualization, reporting), technical documentation authoring
Preferred skills
programmatic advertising technology background (OpenRTB, server-side ad insertion, video/display ad serving)
Responsibilities
Assist clients in leveraging the product to its fullest potential, troubleshoot unexpected behavior, explain complex technical concepts to technical and non-technical audiences, author clear technical documentation to empower client self-service
Seniority
Senior Associate, hands-on IC
