Service Technician I (NE)
Core
Field technician responsible for servicing, repairing, cleaning, and maintaining Cash Amusement Devices, ATMs, and other electronic gaming equipment in bars, restaurants, and truck stops.
Role type
Field service technician (gaming terminals)
Builds
Maintains uptime for electronic gaming terminals and ATMs in third-party establishments
Domain
Gaming industry / Electronic equipment maintenance
Required skills
mechanical aptitude, troubleshooting, inventory management, documentation, auditing, customer interaction, driving
Preferred skills
HVAC, low voltage, cable, phone, internet, automotive experience
Technologies
Cash Amusement Devices, Redemption Terminals, ATMs, dispensers
Responsibilities
Respond to and troubleshoot service calls for equipment repairs, interact with staff and customers to solve issues, manage inventory for parts, complete documentation for device entry and logs, perform auditing procedures on devices
Seniority
Entry-level, hands-on IC