Customer Support Engineer

Guadalajara, MXFull-time2026-10-27 → 2026-11-10

Core

Primary technical point of contact for customers worldwide, providing support for NXP's High Performance Analog, Smart Front End, In-Vehicle Networking, BMS, and Power Management products.

Role type

Senior IC Customer Support Engineer (Embedded Systems)

Builds

Customer design wins and successful product integration

Domain

Semiconductor / Embedded Systems / Automotive / Industrial

Required skills

C programming, Embedded software/firmware development, ARM microcontrollers, Mixed signal/analog circuits, ESD protection, Schematic and PCB layout review, EDA tools (Cadence), Embedded interfaces (UART, SPI, I2C)

Preferred skills

Experience with NXP Analog solutions in Mass Market segment

Technologies

C, ARM, Cadence, UART, SPI, I2C

Responsibilities

Provide highly technical support via email, online tools, and phone; Develop and revise product documentation, FAQs, and Application Notes; Review customer schematics and PCB layouts; Collaborate cross-functionally with product, marketing, and engineering teams.

Seniority

Senior, hands-on IC

About nxp

NXP is an Equal Opportunity/Affirmative Action Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, NXP will provide reasonable accommodations for otherwise qualified disabled individuals.