Optical Manager
Core
Oversee and manage the entire optical department operation, ensuring high-quality patient service and team delivery.
Role type
Senior IC optical manager (retail healthcare)
Builds
Patient care services and optical dispensing operations
Domain
Retail healthcare / Optometry
Deliverable
product features
Required skills
Team leadership, clinic management, compliance management, sales forecasting, customer service, coaching, time management
Preferred skills
Proven leadership in fast-paced optics environment, confidence in coaching others
Technologies
None stated
Responsibilities
Manage team of Optometrists and Optical assistants, oversee compliance processes and procedures, review sales forecasting and department targets, handle customer queries, manage shop floor process
Seniority
Senior, hands-on IC
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