Optical Manager
Core
Manage the entire optical department operation, ensuring high-quality patient service and team delivery in a retail healthcare setting.
Role type
Retail optical department manager
Builds
Customer optical solutions (single vision, varifocals, specialty lenses) within a fixed-price retail model
Domain
Retail healthcare / Optometry
Deliverable
product features
Required skills
Team leadership, clinic management, compliance oversight, sales forecasting, customer care, coaching, time management
Preferred skills
Proven leadership in fast-paced optics environment, GOC registration maintenance
Technologies
None stated
Responsibilities
Oversee and manage the entire operation including team of Optometrists and Optical assistants, oversee compliance processes and procedures, review sales forecasting and department targets, deal with customer queries, manage clinic management and shop floor process, coach and develop the team