Mortgage Loan Officer (Cleveland, OH) – Accepting Applications for 2027 Classes

Cleveland, OH, US💼 Full-time💰 $20–$20🗓 2026-09-16 → 2026-09-27

Core

Guide clients through the mortgage process from application to closing, handling inbound leads and providing real-time guidance using AI tools.

Role type

Entry-level Mortgage Loan Officer (IC)

Builds

Home loan products for first-time buyers and refinancers

Domain

Real Estate / Mortgage Lending

Deliverable

client delivery

Required skills

Phone communication, financial literacy, empathy, adaptability, goal orientation

Preferred skills

Sales aptitude, coaching receptiveness

Technologies

Rocket Logic (AI assistant)

Responsibilities

Speak with inbound leads to understand financial needs, guide clients through home loan options, support clients through every stage of the mortgage process with transparency, use AI tools to provide real-time guidance during conversations

Seniority

Entry-level, training-focused IC

Sourced via workday · Listed on CareerPlan, which tracks 70,000+ jobs from 20+ sources.

About quickenloans

Headquartered in Detroit, Rocket Loans was established to create the most simple, rocket fast personal loan process. We assembled a top-notch team of individuals combining new, passionate team members with some of the best veterans from Rocket Mortgage to create the most user-friendly lending platform in the world. We have given it our best to create an experience that is best-of-breed in the personal loan industry and commit even more to continuously improving it. At Rocket Loans, you’ll build a career that helps you achieve your professional goals while helping clients get the loans they nee