Offshore Operations Sr. Analyst
Core
Senior Analyst supporting governance, oversight, and vendor management for LPL Financial's offshore operations in India.
Role type
Senior Operations Analyst (Vendor Management & Offshore Governance)
Builds
Offshore service delivery quality, vendor performance, and operational compliance for LPL Financial
Domain
Financial Services / Wealth Management / Offshore Operations
Deliverable
Dashboards & analysis | client delivery
Required skills
SLA/KPI monitoring, vendor relationship management, process documentation, stakeholder communication, data reporting, travel coordination
Preferred skills
LPL systems familiarity, audit process experience, project coordination
Technologies
Microsoft Excel, PowerPoint, data reporting tools
Responsibilities
Monitor and report on SLA and KPI adherence across offshore engagements; Coordinate with offshore vendor teams to ensure timely and quality delivery; Analyze value delivery and identify opportunities for process improvement; Communicate effectively with internal business units and key stakeholders; Support risk oversight and audit readiness activities; Track and manage staffing levels, invoicing, and contract compliance
Seniority
Mid-level, hands-on IC