VP, AWS Support
Core
Lead a 24x7 Tier 1/2 AWS production support team and own the strategy, architecture, and operations of the Cloud Center of Excellence (CCOE) landing zone.
Role type
VP, Cloud Infrastructure & Platform Engineering (AWS)
Builds
AWS landing zone, Terraform-based self-service infrastructure, automated runbooks, and incident response systems.
Domain
Cloud Infrastructure, AWS, DevOps, Financial Services
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
AWS multi-account landing zone architecture, Terraform (IaC) at scale, people management (5+ engineers), incident command, change management, Agile/Scrum, stakeholder management, technical strategy
Preferred skills
Financial services domain experience, agentic AI integration (Bedrock, MCP), AWS Well-Architected Framework expertise
Technologies
AWS, Terraform, Terraform Cloud, GitHub Actions, Jira, ServiceNow, Cursor, Claude Code, Bedrock, MCP servers
Responsibilities
Lead major incident command and 24x7 on-call rotations; own inbound ticket triage and escalation paths; automate account/IAM/access requests via Account Factory; author and execute runbooks; manage globally distributed team hiring and performance; partner with peer VPs and Foundations pods; champion AWS Well-Architected Framework adoption; curate private Terraform module library.
Seniority
VP, hands-on IC leader
