Director, Automation
Core
Define and manage automation strategy (RPA, AI, low-code) for global finance operations, deploying solutions to drive process efficiency and standardization.
Role type
Director, Automation
Builds
Automation initiatives, RPA/AI workflows, low-code applications, and ticketing systems for global finance labels.
Domain
Music industry / Global Finance Operations
Deliverable
production ML models | product features
Required skills
Robotic Process Automation (RPA), Artificial Intelligence (AI), Low-code/No-code platforms, Business Process Management (BPM), Project Management, Resource Management, CRM implementation, ERP integration, Process improvement, Executive communication
Preferred skills
Google Vertex AI, S/4HANA, SAP, Pega Customer Service, Shared services environment experience, Music industry experience
Technologies
Pega, RPA tools, AI tools, Low-code platforms, S/4HANA, SAP, Google Vertex AI
Responsibilities
Define automation strategy with VP and SVP; Manage deployment of automation initiatives within budget and timeline; Ensure automation projects adopt new policies and processes; Monitor outcomes and standardize implementation; Maintain and update Pega and other GBS platforms.
Seniority
Director, strategic leadership & hands-on management