E-commerce Product Operations Manager
Core
Lead strategy and execution for product information creation, management, and activation to deliver a best-in-class consumer experience in digital commerce.
Role type
Senior IC E-commerce Product Operations Manager
Builds
Product data standards, discovery experiences, and operational workflows for digital commerce
Domain
Retail / E-commerce / Product Information Management
Deliverable
product features
Required skills
Product data strategy, PIM ecosystem management, cross-functional leadership, third-party tool sourcing, process optimization, consumer feedback analysis, data quality governance, KPI definition, taxonomy management
Preferred skills
Salsify experience, experience with Shopper Agent or similar discovery tools, experience in wholesale or retail product creation
Technologies
PIM ecosystems, Salsify, third-party discovery tools
Responsibilities
Define and socialize data standards for completeness and consistency across digital channels; Lead strategy for product discovery experiences and new features; Own end-to-end product operations execution including setup, QA, and launch coordination; Manage strategy and integration of third-party tools for product discovery; Act as the voice of the consumer to improve conversion and reduce returns; Align stakeholders on product data priorities and execution plans
Seniority
Senior, hands-on IC with people leadership