Sr. Network Operations Analyst
Core
Senior technical escalation point leading investigation and resolution of complex network incidents across global corporate, retail, distribution center, data center, and cloud environments.
Role type
Senior IC network operations analyst
Builds
Network reliability and operational maturity for global offices, distribution centers, data centers, showrooms, and retail stores
Domain
Enterprise networking and global IT operations
Deliverable
production ML models
Required skills
Enterprise LAN/WAN/Wireless/SD-WAN, Routing/Switching/DNS/DHCP, Firewalls/Network Segmentation, Network Observability, Operational Analytics, Automation, Incident Response, Problem Management, Change Readiness, Mentoring
Preferred skills
AI-enabled tools for root-cause analysis, Cloud connectivity expertise
Technologies
SD-WAN, Cloud, Network Observability Platforms, Automation Tools
Responsibilities
Lead complex incident response and troubleshooting across global environments; Coordinate major incident response across operations, engineering, security, and service providers; Lead operational improvements in monitoring, alerting, and lifecycle management; Mentor team members and build internal capabilities; Use operational data and AI tools to identify recurring issues and streamline processes
