Engineer II, Systems Reliability Engineering
Core
Provide technical leadership for Product Creation and Master Data operations across FlexPLM, DaVinci, Infor Nexus, MDM services, and related integrations.
Role type
Senior IC systems reliability engineer (technical lead)
Builds
Agentic AI workflows for triage, investigation, and runbook assistance
Domain
Product Lifecycle Management (PLM) and Master Data Management (MDM)
Deliverable
production ML models
Required skills
IT production support, application operations, platform engineering, Site Reliability Engineering, technical leadership, API management, middleware management, queue management, batch processing, file feeds, data controls, dependency mapping, ITSM, root cause analysis, technical mentoring, automation, Agentic AI validation
Preferred skills
PLM application-specific processes, enterprise data, integration platforms
Technologies
FlexPLM, DaVinci, Infor Nexus, MDM services
Responsibilities
Lead complex production investigations across applications, APIs, middleware, queues, batch processes and file feeds; Translate service-level objectives into actionable monitoring, queue-age and data-integrity checks; Provide technical mentoring, peer review and knowledge sharing for Engineer I colleagues; Maintain runbooks, dependency maps and operational playbooks; Build and improve approved Agentic AI workflows for triage, investigation and runbook assistance; Coordinate clear handovers across India and LATAM
Seniority
Senior, hands-on IC with technical leadership
