Director, Systems Reliability Engineering
Core
Lead global strategy, reliability, and continuous improvement for Distribution & Logistics technology platforms supporting warehousing, transportation, and labor management.
Role type
Director, Systems Reliability Engineering
Builds
Global distribution, warehousing, and transportation technology platforms
Domain
Supply chain logistics and technology operations
Deliverable
production ML models
Required skills
Global team leadership, systems reliability engineering, supply chain technology expertise, operational metrics analysis, organizational change management, AI tool adoption, service management standards, talent development
Preferred skills
Experience with WMS, TMS, LMS, WFM platforms, integration and automation tools, translating technical risks to business outcomes
Technologies
Manhattan, Centiro, UKG, MuleSoft, Talend, SAP, ServiceNow, Power BI, Tableau, Azure, SQL Server, Oracle
Responsibilities
Define global reliability strategy and continuous improvement roadmap; Lead managers and partners to improve service performance and incident response; Oversee risk management and executive communications; Advance AI-enabled support and observability practices; Establish standards for incident, problem, change, and disaster recovery processes; Develop organizational capability through talent development and succession planning
Seniority
Director, strategic leadership and team building
