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Senior Analyst- Business Process

GCC Office – ITC Green Center, Bengaluru, Karnataka, India💼 Full-time🗓 2026-09-16 → 2026-09-26

Core

Senior Business Analyst leading business process improvement, ERP/digital transformation projects, and end-to-end process integration for sales and distribution.

Role type

Senior Business Analyst (Business Process & ERP)

Builds

Globally aligned business processes, ERP solutions, and digital transformation initiatives

Domain

Retail / Sales and Distribution / Enterprise Systems

Deliverable

production ML models | product features | dashboards & analysis | client delivery | infrastructure

Required skills

Business process analysis, Requirements gathering, Process documentation, Test planning and execution, Change management, Security role mapping, Workshop facilitation, Issue management, Jira, Confluence

Preferred skills

SAP S4 knowledge, Project management, Customer/Retail/Vendor support experience

Technologies

SAP, S4, Jira, Confluence

Responsibilities

Lead business process discussions and workshops, Create process flows and procedures, Act as functional liaison between business and technology, Guide globally aligned processes, Support data conversion and validation, Design reports and interfaces, Develop test scenarios and coordinate testing, Deliver end-user training, Support post-go-live stabilization

Seniority

Senior, hands-on IC

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