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Senior Engineer – Observability Engineering

Office, Mexico, D.F., Mexico💼 Full-time🗓 2026-06-05 → 2026-07-30

Core

Design, build, and maintain end-to-end observability solutions (metrics, logs, traces, synthetic monitoring) using New Relic and cloud-native services to empower engineering squads with data for faster issue resolution and improved reliability.

Role type

Senior IC Observability Engineer (AIOps)

Builds

End-to-end observability solutions, instrumentation standards, and intelligent alerting/anomaly detection workflows for microservices and legacy systems.

Domain

Cloud-native observability, AIOps, Site Reliability Engineering

Deliverable

production ML models | product features

Required skills

Observability (Metrics, Logs, Traces), New Relic platform administration, Cloud platforms (GCP, Azure, AWS), Distributed systems, Microservices, Kubernetes, CI/CD integration, AIOps implementation, Governance modeling

Preferred skills

Datadog, Dynatrace, Grafana, Prometheus, Service mesh architectures, DevSecOps practices, SDLC/Agile/ITIL frameworks

Technologies

New Relic, GCP, Azure, AWS, Kubernetes, EKS, Docker, GitOps

Responsibilities

Design and maintain observability solutions covering metrics, logs, traces, and synthetic monitoring; Develop instrumentation standards for microservices and legacy systems; Leverage AI-driven capabilities for anomaly detection and automated root cause analysis; Integrate observability into CI/CD and GitOps workflows; Lead cross-functional collaboration to establish scalable monitoring architectures; Evaluate and implement next-generation observability tools; Mentor teams on observability best practices; Establish observability governance and maturity models.

Seniority

Senior, hands-on IC with mentorship responsibilities

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