Gestionnaire livraison TI
Core
Manage business applications and drive their selection, operation, evolution, and optimization to support business units in a multi-project deployment context.
Role type
Senior business application manager / IT delivery manager
Builds
Business applications and related operational processes
Domain
IT operations / Business application management
Required skills
Business application lifecycle management, project planning and delivery, stakeholder partnership building, process improvement, business case development, quality control, cross-functional collaboration
Preferred skills
Creative problem solving, user experience advocacy, innovative solution design
Technologies
Microsoft Office suite
Responsibilities
Develop partnerships with business units to promote application usage and value generation; Identify opportunities to improve processes using new or existing business applications; Contribute to business case development and initiative prioritization; Provide expertise and advice to business units on technology initiatives; Produce internal project plans and manage project activities with internal and external partners; Plan and manage project activities to ensure successful delivery of business applications; Contribute to quality control steps; Document project activities and application production deployments; Collaborate with IT infrastructure team for solution cohesion; Work with IT customer service to transfer knowledge for user support
Seniority
Senior, hands-on IC with management responsibilities