Service Engineer
Core
Provide technical support, installation, troubleshooting, and preventive maintenance for analytical instruments (ICP, ICP-MS, GC, GC-MS) in a laboratory setting.
Role type
Field Service Engineer
Builds
Reliable performance of analytical instruments for customers
Domain
Scientific instrumentation / Analytical chemistry
Deliverable
physical/clinical work
Required skills
Instrument installation, troubleshooting, preventive maintenance, customer training, technical documentation, problem-solving
Preferred skills
Familiarity with ICP/ICP-MS/GC/GC-MS, laboratory operations, analytical testing
Technologies
ICP, ICP-MS, GC, GC-MS
Responsibilities
Perform installation, troubleshooting, repairs, and preventive maintenance for analytical instruments; Provide on-site and remote technical assistance; Support customer training on instrument operation and maintenance; Diagnose and resolve instrument-related issues; Maintain accurate service documentation; Collaborate with cross-functional teams; Actively participate in technical training and knowledge sharing
Seniority
Entry-level / Early-career