Supervisor, Investigator Site Services
Core
Leads and manages administrative and technical staff in a Global Central Laboratory, ensuring operational efficiency and quality compliance for pharmaceutical and biotech clients.
Role type
Senior IC operations supervisor (laboratory services)
Builds
Laboratory operations and administrative support services for clinical trials
Domain
Life Sciences / Pharmaceutical / Clinical Research
Required skills
People leadership, operational management, quality compliance (GCP/GMP), problem resolution, data entry, Microsoft Office, performance management, training coordination
Preferred skills
None stated
Technologies
Microsoft Office
Responsibilities
Leads, coaches, and develops administrative and technical staff; Directs daily department operations and balances capacity; Investigates and resolves process deviations and complaints; Creates work schedules and holiday plans; Participates in study protocol meetings and audits; Handles employee matters including performance reviews and hiring support.
Seniority
Senior, hands-on IC
