Investigator Site Services Assistant
Core
Support Site Services Assistance and Logistics Coordinators by managing site address databases, handling supply orders, tracking shipments, and resolving complaints in a clinical laboratory environment.
Role type
Senior administrative support specialist (clinical laboratory)
Builds
Site service logistics and data management for clinical trials
Domain
Life Sciences / Clinical Research / Laboratory Services
Deliverable
dashboards & analysis
Required skills
Data entry, Supply chain coordination, Complaint resolution, Staff training, GCP knowledge, Database management
Preferred skills
Vocational certification, 2+ years experience
Technologies
Fax systems, Document storage systems, Database tools
Responsibilities
Maintain site address database accuracy, Coordinate supply orders and shipment tracking, Monitor and resolve customer complaints, Provide training to new and current staff, Act as main point of contact for junior team members
Seniority
Mid-level, hands-on support