Business Analyst III, ERP COE
Core
Provide functional and business process support for Oracle JD Edwards EnterpriseOne (JDE E1) across the customer lifecycle, from order creation through pricing, fulfillment, invoicing, returns, and after-sales service.
Role type
Senior IC ERP Functional Analyst (JDE E1)
Builds
Standardized O2C and Service Management processes within JDE E1
Domain
Enterprise Resource Planning (ERP) / Order-to-Cash / Service Management
Required skills
Oracle JDE E1 functional expertise, Order-to-Cash lifecycle management, Pricing strategy and rules, Service Management processes, Cross-functional integration, Process improvement and automation, Requirements analysis and solution design
Preferred skills
Experience with 3PL and WMS integrations, Knowledge of CRM and eCommerce systems, Data governance
Technologies
Oracle JDE E1, CRM, EDI, Middleware, WMS, 3PL systems
Responsibilities
Own functional support for JDE E1 Sales Order Management and Customer Service; Lead functional support for Base/Advanced Pricing; Drive resolution of pricing issues; Lead functional support for JDE E1 Service Management; Manage functional dependencies between JDE E1 and external applications; Drive continuous improvement across O2C and Service Management; Own and prioritize functional demand and enhancements; Support the full delivery lifecycle from requirements to post-go-live stabilisation
Seniority
Senior, hands-on IC
